Frequently Asked Questions

It’s like comparing a Ferrari to a Ford—both are cars, but one is built for premium quality and performance. Our mascots are crafted with intricate details, expert craftsmanship, and A-grade durable fabrics, ensuring they stand out and last longer. Many cheaper options use lower-quality materials that wear out quickly. If you want a high-impact, long-lasting mascot that truly represents your brand, quality matters!

Yes absolutely, and this is ideal for small to medium brands or organisations. We can work out a cracking deal that includes both the mascot and soft toys. Simply request more details.

A custom mascot costume is a unique outfit designed to represent your brand, character, or organisation. It is tailored to meet your specific requirements, ensuring it matches your vision, colours, and design.

You can start by sharing your ideas with us. Whether it's a rough sketch, your logo, or just your thoughts, we’ll help you refine them and create a detailed plan to bring your mascot to life.

We create mascots for a wide range of businesses and organisations, including schools, sports teams, charities, brands, and events. If you need a mascot, we can help!

You can contact us through our website or give us a call. Share your ideas and requirements, and we’ll guide you through the process of creating your custom mascot design.

The process typically involves four steps:

Understanding your idea and requirements.
Choosing the design details like colours, fabrics, and features.
Creating the mascot and ensuring it meets quality standards.
Delivering the finished mascot to you.

The time can vary depending on the complexity of the design, but it usually takes around 16 weeks from the time we receive the order, advance payment, and all approvals (such as the artwork, materials, and mould).

If you need a rush order, a 30% surcharge applies, which we can discuss. Also, please keep in mind that delivery times may extend around New Year, public holidays, or in the case of unforeseen events like transport delays.

We’ll give you an estimated timeline once we know your requirements.

Yes, we can! If you have a brand or logo, we’ll work with it to create a mascot that aligns perfectly with your branding.

At the moment, we specialise in creating custom mascots for purchase and do not offer rentals. However, feel free to contact us for more information on how we can help.

Of course! You can view examples of our work on our website or request a portfolio to see how we’ve helped other clients bring their mascots to life.

Yes, we provide after-sales support in the sense that each mascot includes usage instructions. This includes advice on cleaning, maintenance, and storage to help you keep your mascot in great condition.

Getting a quote is easy! Just contact us with your mascot idea and any details you have. We’ll review your requirements and provide a tailored quote based on the design, materials, and production within 24hrs.

Absolutely! Our mascots are designed for maximum mobility, comfort, and durability, making them ideal for sports events, parades, and energetic performances.

Yes, we can produce multiple mascots based on the same design, perfect for brands needing consistency across locations or events.

Yes, we offer custom storage bags and transport-friendly cases to keep your mascot protected when not in use or during travel. Please ask for more details.

Yes, we offer separate mascot heads if you only need that component, whether for marketing, displays, or existing suits.

Yes, we design both full-body mascots and walkabout costumes that allow more flexibility and interaction with audiences.

We provide a built-in ventilation fan and lightweight materials to ensure comfort during extended wear.

Yes! We create a detailed sketch on how your character will look as a mascot. Once this is approved, we then submit either a digital 3D model or a mould before production, allowing you to approve the design before it moves to the build stage.

Custom mascots are popular in industries such as sports teams, schools, charities, theme parks, corporate brands, marketing campaigns, and event promotions. They help create brand recognition and audience engagement.

The best mascot design reflects your brand identity, target audience, and marketing goals. Our team will guide you through the process, from concept sketches to final production.

Yes! If you need a fast-track production due to an event deadline, we offer an expedited service based on availability. Contact us as soon as possible for priority scheduling.

Yes! We use lightweight, breathable materials to ensure maximum comfort and ease of movement for performers. Simply let us know about the intended use.

Yes, we can customize mascots in smaller sizes to fit child performers while ensuring safety, mobility, and durability.

Absolutely! We specialize in branded corporate mascots that align with your company’s image, colors, and marketing goals.

A custom mascot can increase brand visibility, boost audience engagement, create memorable interactions, and enhance social media presence, making it a valuable marketing tool.

Yes! We can design mascots tailored to seasonal themes, product launches, trade shows, holiday events, and festivals.

Yes! We can integrate built-in fans, mesh panels, and ventilation systems to improve airflow and comfort.

We recommend storing your mascot in a cool, dry place inside a protective storage bag to prevent dust, moisture, and fabric damage.

Yes! We offer detachable branding elements such as Velcro patches or removable logos, allowing you to update your mascot’s branding as needed.

Yes! Our mascots are designed for dynamic movement, making them perfect for TV commercials, social media videos, and live events.

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Let’s Bring Your Vision to Life!

Work with us to design a mascot that truly represents your brand. From the first sketch to the
final creation, we’re here to guide you every step of the way.

Start Your Mascot Journey Today Let’s Bring Your Vision to Life!